A-Austerlitz Hotel*** - Táborského nábřeží 790/3 - 639 00 Brno, Czech Republic

+420 603 513 197, +420 543 214 718 recepce@austerlitzhotel.cz
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Reservation of the stay

Accommodation rules

Accommodation rules are valid from 1.6. 2023


Hotel is only authorized to accommodate properly registered guests. To this end the competent host hotel employees immediately upon arrival their valid identity card or passport or other valid proof of identity. Hotel Guest expenses, immediately upon registration, accommodation card stating the name of the hotel, the guest’s name, room number, per-day accommodation, length of stay and time of checkout on the last day of your stay with instructions for the safekeeping of valuables in the hotel safe.


On arrival has guest staying at the hotel is host to request obligated to present a valid ID at the staff.


Hotel may, in special cases to offer guests other than the agreed accommodation, if not substantially different from the confirmed order.


On the basis of the confirmed order is obliged to accommodate a guest hotel from 14:00 to 24:00. – By this time the room for a guest book, it is not – if the order otherwise.


Background – If the guest accommodation for an extension, he may offer a different hotel room than the one in which it was originally housed.


Hotel liable for damage to things that were residents or for her, the hotel introduced when damage occurred otherwise. Introduced are the things that were brought to the premises which are reserved for accommodation or to store things, or have been for the purpose handed one of the hotel employees into custody.


Hotel liable for damage to mislaid property only if the case were handed over for this purpose one of the hotel employees into custody.


For jewelry, money and other valuables in the hotel matches without limitation only if these things were taken into custody the hotel or if the damage to them was a worker at the negotiations.


The right to damages shall be exercised at the hotel without undue delay, but not later than 5 days after the date on which the injured party learned of the damage.


Host can use the room for the agreed period. It was not – if the period of accommodation arranged in advance, logs guest stay later than 10:00. Last day and this time is required to release the room. Fails – if so, the hotel is entitled to charge him stay for another day. In the event that the hotel has already booked a room, and guest not obey the call or not present at the hotel, the hotel reserves the right to participate as a three-member committee to write the guest and store in a safe place so that the room could use a guest, which it reserved.


The room at the hotel and not without the consent of the hotel management to move furnishings, or interfere with the electrical network or other installations.


The hotel and especially the guest rooms is not allowed to use their own electrical appliances, this does not apply to electrical appliances used for personal hygiene guest (shaving or massage machines, hair dryers, and so on.).


For visits are available lounges. A guest may receive visitors only with the consent of the worker upon entering the hotel guestbook at the reception and after a period from 8:00 to 22:00.


Hotel also when illness or injury guest medical assistance or transportation to a hospital.


Host is required when leaving the room to close the water taps, turn off the room lights and accessories, and close the door.


For security reasons it is not appropriate to leave children under 10 years of age without adult supervision in rooms and other areas.



At the time from 22:00 pm. To 7:00 pm. Guests are to observe curfews, ie. Does not disturb other guests staying at the hotel.


For accommodation and other services provided guest is obliged to pay the price in accordance with the valid price list upon arrival, unless otherwise agreed in advance, but after a maximum period of 7 consecutive days.The balance is payable upon presentation.


Complaints and any suggestions for improvement activity to accept the hotel management.


Host by paying damages, unless he proves that her fault.


Host is obligated to comply with the provisions of the House Rules. If it breaks, the hotel has the right to contract for the provision of accommodation services to resign before the end of the agreed period.


In special cases hotel can request the payment in advance.


If the guest uses hotel car park, the fee is corresponding to current price list. Hotel is not repsonsible for car damage.


The whole hotel is non smoking (except special smoking rooms and hotel terrace).  Smoking is fined by 5000,- CZK.

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